General conditions of Sale
Acceptance of the general conditions of sale and conclusion of the contract 1.1 the contract entered into between ABR and the customer (i.e. the individual, natural person, who makes the purchase on the site, not referable to his commercial, business or professional activity) must be considered concluded with the acceptance, even partial, of the order from ABR. in case of non-acceptance of the order, ABR will promptly notify the customer in any case.
1.2 by placing an order in the various ways provided, according to the order form on the site (hereinafter the "order"), the customer declares to have read all the information provided to him during the purchase procedure and to accept these general conditions in full (hereinafter the "conditions").
1.3 these conditions can be printed or saved on a durable medium, in compliance with the provisions of art. 12 of Legislative Decree 70/2003 and art. 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
1.4 ABR will refund the customer for the full amount paid, net of shipping costs and any customs duties paid for the import, within 14 (fourteen) days from the date of cancellation, transferring the amount charged, with the same payment method used by the customer for the initial transaction, unless otherwise agreed. in any case, the customer will not have to bear any expenses incurred as a result of this refund. ABR may withhold the refund until the returned product is received. The purchased product must not be damaged in any part and returned in its original packaging. Any damage will compromise the return of the goods.
Our product is a handmade product and often contains manufacturing 'imperfections' which are the same characteristic of the aforementioned product. Therefore we do not accept returns attributable to the antiquity of the fabrics used.
2.1 the products offered for sale by ABR are only those present on the ABR website at the time of placing the order, as described in the relevant information sheets.
2.2. in any case, it is understood that the images accompanying the description of a product are for information purposes only and may not be perfectly representative of its characteristics but may differ, for example. by color and size (also due to the browser and monitor used for accessing the site and viewing the images).
2.3 to place an order, the customer must complete the relevant form on the site in its entirety and send the same after carefully viewing the conditions, as well as the characteristics of the product and / or products it intends to purchase. The correct receipt of the order is confirmed by ABR by means of an e-mail reply sent to the e-mail address communicated by the customer. The confirmation message will summarize the purchase conditions, as required by applicable legislation, as well as the data entered in the order by the customer, so that the same can verify the same and possibly communicate without delay the necessary corrections of incorrect data.
Prices and payment methods
3.1. the prices indicated on the site are to be considered inclusive of taxes and VAT. any shipping costs or payment costs are in any case communicated in advance to the customer through the website or these conditions.
3.2 the following payment methods are provided:paypal: for payment, the customer can use the paypal circuit according to the specific methods of the same.
credit card: in case of purchase of goods with credit card payment method, the transaction can take place through the secure paypal server or other secure server chosen by ABR.
in no case and in any phase of the payment ABR will be able to know the information relating to the customer's credit card, transmitted via a secure connection directly to the website of the banking institution that manages the transaction. no computer archive of ABR will store such data and therefore in no case ABR can be held responsible for any fraudulent and undue use of credit cards by third parties at the time of payment.
bank transfer (only for countries of the european union): in case of purchase by bank transfer, the bank details for the payment will be displayed. the shipment of the goods will take place only upon receipt of the bank payment.
Delivery of products and related costs
4.1 the purchased products will be delivered to the address indicated by the customer in the order within 24 - 48 hours from the acceptance of the order by ABR, at the cost indicated specifically on the site before sending the order.